Shipping policy

Thank you for shopping with PetPawDesign! We're committed to getting your pet essentials to you as quickly as possible.

Processing Time All orders are processed within 1–2 business days. Orders placed on weekends or holidays will be processed the next business day.

Shipping Rates & Delivery Times

• Free standard shipping on all orders over $35
• Standard shipping (5–7 business days): $4.99 for orders under $35
• Expedited shipping (2–3 business days): available at checkout

Order Tracking Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package every step of the way.

Shipping Restrictions We currently ship within the United States only.

Lost or Delayed Packages If your order hasn't arrived within the estimated timeframe, please contact us and we'll be happy to help resolve the issue.